Making a claim

Should things go wrong,
Compass is always here for you.

Our friendly claims experts will manage your claims from beginning to end. We work with a network of specialist salvagers, repairers and suppliers who will make sure your property is as good as new as quickly as possible.

For Caravans and Lodges, Residential Park Home and Touring Caravan.

If you need to make a claim, please contact our Claims Team:

Call 0345 604 9860

Email Claim Service

Optional Add-ons

Legal Expenses

For claims or emergency assistance under our Legal Expenses policy, please contact Temple Legal Protection Limited Claims Team:

Call 0148 357 7877

Email Claims Team

Home Emergency

From 1st January 2025 onwards

For claims or emergency assistance under our Home Emergency policy please contact Arc Legal Assistance Limited Claims Team:

Call 01384 884040

Email Claims Team

Between June 2022 and 31st December 2024

For claims or emergency assistance under our Home Emergency policy please contact DAS Legal Expenses Insurance Company Limited Claims Team:

Call 0800 294 2855

Gadget and Leisure 

For claims or emergency assistance under our Gadget and Leisure policy please contact Davies Group Limited Claims Team:

Call 0333 400 9054

Email Claims Team