Making a claim
Call our Claims Teams
on the numbers below
For caravan claims you can email us on
Should things go wrong,
Compass is always here for you.
Our friendly claims experts are available 24/7/365 to manage your claims from beginning to end. We work with a network of specialist salvagers, repairers and suppliers who will make sure your property is as good as new as quickly as possible.
Caravans and Lodges
If you need to make a claim, please call: 0345 604 9860
Or email: [email protected] with the details
For claims or emergency assistance under our Travel Insurance policy please contact AXA on 0203 475 3267, 24 hours a day, 365 days a year.
For claims under our Motorhome policy, or to report an accident, please contact ERS on 0330 123 5992, 24 hours a day, 365 days a year.