Compass has specialised in park home insurance for over 40 years, so we know a thing or two when it comes to protecting them.

We insure thousands of satisfied owners across the UK and as experts in the market, our policy includes important covers that you won’t always find elsewhere.

Our prices are super-competitive too! So, if you’re looking for the best cover at the right price, we’re here to show you the way!

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Key Features

Loss or damage to buildings up to £500k

Loss or damage to contents up to £50k

Alternative accommodation if your park home becomes uninhabitable

Optional Home Emergency and Legal Expenses

24/7/365 claims service

Additional Features

  • Two levels of cover, Essentials and Extra, so you can tailor to your needs

  • Up to £10,000 additional costs towards the removal of a damaged park home and the siting and connection of a replacement included automatically

  • £5m Public Liability

  • Cover for personal possessions away from the park home

  • Damage as a result of storm, flood, frost and escape of water, in addition to the usual insured perils

  • Costs for alternative accommodation if your park home becomes uninhabitable

  • Loss of rent, or pitch fees payable for any period your structure is uninhabitable

  • Accidental damage caused by pets, vermin and insects

  • Optional cover for Legal Expenses and Home Emergency

  • Lowest excess level in the market from £50

  • Dedicated UK based claims teams with 24/7/365 support

  • Option to make your premium more affordable and spread your payments over 10 months via Direct Debit

Why do I need Insurance?

Park Homes are not static caravans, nor are they bricks and mortar houses and so normal household or static / holiday caravan insurance policies won’t give you the cover you need.

Park Homes are built to very specific standards but are more susceptible to damage than traditional houses and as they are normally located on a residential park you need a tailored and specialist policy.

Your policy should cover you for the usual causes of loss or damage including fire, flood, storm, theft and vandalism as well as accidental damage. In addition:

  • Park Homes are increasingly expensive and built to last so make sure you have a policy with high sums insured and that offers unlimited new for old cover.
  • As your Park Home is your permanent residence make sure you have enough cover for your contents as well as cover for personal possessions and valuables, away from your home as well as in it.
  • Make sure the costs of replacing your Park Home are considered if it is written off. It can cost thousands of pounds to remove your old structure and replace with your new one so make sure the amount is high enough and included as standard.
  • Make sure you are covered for things like alternative accommodation should your Park Home become uninhabitable and site fees or rent you would be liable for during that period.
  • If this is your main residence you should have the option to add Legal Expenses and Home Emergency, two covers that are commonplace in household insurance.

Documents

The following are links to our current policy wordings and Insurance Product Information Documents (IPID). For versions that pre date June 2021 please contact our team.

Policy Wording Terms of Business IPID

As with all insurance cover, some exclusions and limits may apply, as will some policy excesses. For full details, please view our policy wording (above) or speak to a member of the Compass team.

Want to talk direct?
Call now on 0344 274 0277

FAQs

Why do you have two levels of cover, Essentials and Extra?

We’ve created two levels of cover to help clients pick the cover that is most suitable to them.

Our essentials product provides basic cover and is limited to lower sums insured whereas the Extra product has additional cover for things like Accidental Damage, Personal Possessions and caters for sums insured up to £500k.

For more information about our levels of cover click here.

What is “New for Old” cover?

If you insure your park home with Compass on a new for old basis, your park home will be replaced* with the most recent, brand-new model (or an equivalent) following a total loss.

Similarly, if you were to make a claim for an irreparably broken window, you could expect a brand-new replacement window.

*It is important to note that this is Sums Insured dependent. Click here for more details on how to accurately calculate your Sums Insured.

Are my contents automatically covered under my Compass policy?

No. Your contents will not be insured under your Compass policy unless you specifically request cover for them.

Is my decking/steps/hot tub/shed etc covered under my Compass policy?

Yes. Under a Compass policy, these additional structures are included within the definition of ‘Structures’. However don’t forget to add them to your Structures Sums Insured amount, otherwise you could end up being underinsured.

I have some high value contents, are they covered?

We can cover high value individual items under the Personal Possessions section of the policy, we ask that you specify them and give us the item description and replacement value during your quote or renewal process, or if you add them during your policy mid term.

Are Legal Expenses and Home Emergency automatically included?

We offer Legal Expenses and Home Emergency as optional areas of cover on our Extra product and they are not included automatically as standard.

You can select them as part of your quote or renewal process either online or when you talk to us about your policy on the phone.

Why don’t you offer blanket sums insured (up to a set amount) like some insurers.

Our product and cover are based on set amount you insure for, we use this (along with other factors) to assess the premium we charge. We don’t believe in charging you for cover you don’t need and so with Compass you only pay for the sums insured you need to replace your Park Home.

What does “Sums Insured” mean?

Your “Sums Insured” is the total amount of money you’re insured for. On a Compass policy:

  • Your Structures Sums Insured is the total amount that your park home (and associated structures, e.g., steps and decking) is covered for.
  • Your Contents Sums Insured is the total amount that the contents you keep at your caravan are insured for.

Together these form your Total Sums Insured.

What is “under insurance”?

Under insurance applies if your park home is inadequately or insufficiently insured.

On a New for Old policy, your Total Sums Insured (see previous FAQ) needs to be:

Enough to buy you a brand-new replacement/equivalent for your current park home (or an equivalent) on your current pitch on your park.

Click here to find out more about the consequences of under insurance.

I don’t know how much to insure my park home for. Can you tell me?

Compass provides policies on a “non-advised” basis, which means we are not allowed to tell you how much your unit should be insured for. However, there are lots of ways to work out how much to insure for. For example, you can look at similar units for sale on your park, or just ask your park owner, who should be able to help you come up with an appropriate figure.

What sorts of contents do I need to insure?

Contents can range from televisions to crockery. Please see our handy guide to contents cover here.

I lost my keys and had to replace my locks. Can I claim?

Yes. Under the Compass Policy, the Insurer will pay up to £500 for replacement locks and keys.

Insights and updates from Compass

Estimate your cover requirements

How sure are you that your happy place is adequately insured? Well, why not check, using our Compass Calculator?

This tool has been designed to help you estimate your Sums Insured.

Read more

Choosing the right policy

Have you got the right insurance cover?
Compass are proud to specialise in insurance cover for two different types of park-based accommodation:
1. Holiday caravans (static caravans) and lodges.
2. Residential park homes (mobile homes) and lodges.

Read more

The Praise Floods In

The Compass team has been inundated with praise for the way in which it has responded to a recent flood at a park in Gloucestershire.

Read more

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