Compass has specialised in holiday caravan and lodge insurance for over 40 years, so we know a thing or two when it comes to protecting them.

We insure thousands of satisfied owners across the UK and as experts in the market, our policy includes important covers that you won’t always find elsewhere.

Our prices are super-competitive too! So, if you’re looking for the best cover at the right price, we’re here to show you the way!

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Some of the key features of our product are:

Structure sums insured up to £500k

New for Old for structures up to 25 years old

Market value cover available

Additional costs up to £10,000 towards the removal of a damaged holiday home and the siting and connection of a replacement included automatically

£5m Public Liability

Additional Features

  • Damage as a result of storm, flood, frost and escape of water, in addition to the usual insured perils

  • Frost damage and escape of water during the winter months with reduced excess (providing a park-approved drain down and reconnection service is used)

  • Cover for accidental damage

  • Costs for alternative accommodation if your holiday home becomes uninhabitable

  • Loss of rent, or pitch fees payable for any period your structure is uninhabitable

  • Accidental damage caused by pets, vermin and insects

  • Cover for contents in the open or in an outbuilding

  • Optional cover for Legal Expenses, Leisure Equipment and Gadgets

  • Lowest excess level in the market from £50

  • Dedicated UK based claims teams with 24/7/365 support

  • Option to make your premium more affordable and spread your payments over 10 months via Direct Debit

  • Option to buy, renew and manage your policy online

Why do I need Insurance?

For many people their holiday lodge is their happy place, and in the last two years more and more people have invested in one.

Unfortunately they are susceptible to damage from storms or floods and in the winter are vulnerable to damage from frozen or burst pipes that results in water escaping. As they are often left unattended for long periods of time they can also be more vulnerable to break ins and thefts.

Even the most diligent and careful owners can suffer accidents or damage and that’s why it’s important to have specialist insurance cover that will cover the costs if the worst does happen.

When choosing your insurance cover it is important to:

  • Make sure you have considered all the costs and properly estimated your cover requirements, click here to read our handy guide to getting your sums insured right
  • Make sure you are comparing like for like when looking at providers, you can read our article on comparing products and cover here

Documents

The following are links to our current policy wordings and Insurance Product Information Documents (IPID). For versions that pre date June 2021 please contact our team.

Policy Wording Terms of Business IPID

As with all insurance cover, some exclusions and limits may apply, as will some policy excesses. For full details, please view our policy wording (above) or speak to a member of the Compass team.

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FAQs

What is “New for Old” cover?

If you insure your caravan with Compass on a new for old basis, your holiday caravan/lodge will be replaced* with the most recent, brand-new model (or an equivalent) following a total loss.

Similarly, if you were to make a claim for an irreparably broken window, you could expect a brand-new replacement window.

*It is important to note that this is Sums Insured dependent. Click here for more details on how to accurately calculate your Sums Insured.

What does “Sums Insured” mean?

Your “Sums Insured” is the total amount of money you’re insured for. On a Compass policy:

  • Your Structures Sums Insured is the total amount that your caravan (and associated structures, e.g., steps and decking) is covered for.
  • Your Contents Sums Insured is the total amount that the contents you keep at your caravan are insured for.

Together these form your Total Sums Insured.

What is “under insurance”?

Under insurance applies if your holiday caravan/lodge is inadequately or insufficiently insured.

On a New for Old policy, your Total Sums Insured (see previous FAQ) needs to be:

enough to buy you a brand-new replacement/equivalent for your current holiday caravan/lodge (or an equivalent) on your current pitch on your park.

Click here to find out more about the consequences of under insurance.

I don’t know how much to insure my holiday caravan/lodge for. Can you tell me?

Compass provides policies on a “non-advised” basis, which means we are not allowed to tell you how much your unit should be insured for. However, there are lots of ways to work out how much to insure for. For example, you can look at similar units for sale on your park, or just ask your park owner, who should be able to help you come up with an appropriate figure.

What sorts of contents do I need to insure?

Contents can range from televisions to crockery. Please see our handy guide to contents cover here.

I rent out my holiday caravan/lodge. Can you insure it?

Yes. Compass can cover your rented-out unit, as long as you follow all of the rules your park may have in respect of renting. So, in other words, your unit will not be covered under the Compass policy if you do not comply with your park’s renting rules.

During the periods that your holiday caravan/lodge is hired out, some of the covers provided under your Compass policy will be affected. For example, there is a higher excess for malicious acts or vandalism if this is caused by someone hiring the unit from you.

We also provide cover for loss of rent if your structure is uninhabitable as a result of loss or damage covered in the policy, there are some limits and conditions to this cover which are detailed in the policy wording.

What is “Market Value” cover?

If you opt for market value cover for your caravan and subsequently have to make a claim for damage or loss, the “market value” principle will be applied.

For example, following a total loss, you would receive a payment for the market value of your caravan immediately prior to the loss (which may not equate to the Sums Insured amount stated on your policy schedule).

Similarly, if you were to make a claim for an irreparably broken window, you would receive a claims payment for the market value of the window (i.e., the payment would be unlikely to cover the cost of a brand-new equivalent).

As an alternative to market value cover, Compass offers New for Old cover. Please click here for more information.

Are my contents automatically covered under my Compass policy?

No. Your contents will not be insured under your Compass policy unless you specifically request cover for them.

What’s the minimum amount I should insure my holiday caravan/lodge for?

A recent analysis (2021) of the market showed that in most cases, it would cost a minimum of £25,000 to replace a damaged holiday caravan/lodge with a brand-new equivalent.

This means that if your “Sums Insured” (the amount your holiday caravan/lodge is insured for) is less than £25,000, you could be under-insured.

To check, ask your park owner if your Structure Sums Insured amount is enough to buy you a brand-new replacement/equivalent for your current holiday caravan/lodge (or an equivalent) on your current pitch on your park.

Is my decking/steps/hot tub/shed etc covered under my Compass policy?

Yes. Under a Compass policy, these additional structures are included within the definition of ‘Structures’. But don’t forget to add them to your Structures Sums Insured amount, otherwise you could end up being underinsured.

What about my valuables?

Good question! Depending on what they are and what they’re worth, your valuables aren’t automatically included in your contents cover. Our policy covers valuables up to 25% of your contents sum insured, with a maximum amount of £500 for a single item.

I lost my keys and had to replace my locks. Can I claim?

Yes. Under the Compass Holiday Caravan and Lodge Policy, the Insurer will pay up to £500 for replacement locks and keys. Please see the Policy Wording for more information.

Insights and updates from Compass

Estimate your cover requirements

How sure are you that your happy place is adequately insured? Well, why not check, using our Compass Calculator?

This tool has been designed to help you estimate your Sums Insured.

Read more

Compass Green Pledge

From raging bushfires in Australia to storm-battered and flooded park businesses in the UK, there’s no denying the effects of climate change. The message is clear: time is running out and action on a global scale must be taken. As such, Compass is committed to becoming a more sustainable business.

Read more

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