Static Caravan Insurance

Think of this as the difference between replacing your caravan with a brand-new one versus getting the cash value of your old one.

New-for-Old:

• If your caravan is destroyed (a total loss), we replace it with a brand-new model of the equivalent standard – even if yours was older*
• Similarly, if you were to make a claim for an irreparably broken window, you could expect a brand-new replacement window

*It is important to note that this is Sums Insured dependent. Click here for more details on how to accurately calculate your Sums Insured.

Market Value:

• If your caravan is destroyed, we pay you what it was worth just before the damage happened, accounting for age and wear-and-tear
• For example, following a total loss, you would receive a payment for the market value of your caravan immediately before the loss (which may not equate to the Sums Insured amount stated on your policy schedule)
• Similarly, if you were to make a claim for an irreparably broken window, you would receive a claims payment for the market value of the window (i.e., the payment would be unlikely to cover the cost of a brand-new equivalent)

“Sums Insured” is the maximum amount of money we will pay out. It is split into two parts:

• Structures: The cost to replace the caravan itself, plus associated structures like your decking and steps
• The cost to replace all items you have placed inside the caravan that were not included when it was originally supplied. This includes personal belongings such as your kettle, bedding, TV, furniture, and any other items you’ve added.

Together these form your Total Sums Insured.

Underinsurance happens if your “Sums Insured” is lower than the actual cost to replace your caravan. If you are underinsured, any claim payment, even for a small repair, could be reduced significantly.

On a New for Old policy, your Total Sums Insured needs to be enough to buy you a brand-new replacement (or an equivalent) on your current pitch at your park. So, if it costs £60,000 to buy and site a brand-new version of your caravan, but you are only insured for £40,000, you are underinsured.

Compass provides policies on a “non-advised” basis, which means we are not allowed to tell you how much your unit should be insured for. However, there are lots of ways to work out how much to insure for.

For example, you can look at similar units for sale on your park, or just ask your park owner if your Structure Sums Insured amount is enough to buy you a brand-new replacement (or an equivalent) on your current pitch at your park.

Still not sure? Try our calculator to help estimate your Sums Insured.

Walk through your caravan and list everything that isn’t part of the structure: televisions, crockery, bedding, clothing, and gadgets. You can then use our handy cover calculator to help you work out how much you should insure your contents for.

Yes, we can cover you for hiring out your caravan, provided you follow all your park’s rules regarding renting.

During the periods it is rented out, some of the covers provided under your Compass policy will be affected. For example, there is a higher excess for malicious acts or vandalism if this is caused by someone hiring the unit from you.

We also provide cover for loss of rent if your structure is uninhabitable as a result of loss or damage covered in the policy. There are some limits and conditions to this cover, which are detailed in the policy wording.

Yes. Unlike some standard policies, Compass includes cover for damage caused by vermin under Accidental Damage. Because Accidental Damage is only available with New for Old policies, vermin damage is only covered if you hold a New for Old policy. We know how frustrating pests like mice and insects can be, so we make sure you’re protected against the internal damage they can cause.

Yes. After a major incident like a fire or storm, the wreckage of the old unit must be professionally removed before a new one can be sited. Our policy covers this cost (limits apply).

No. Your contents will not be insured under your Compass policy unless you specifically request cover for them.

Burst pipes are one of the most common winter claims we see. To ensure you’re fully covered for escape of water during cold weather, your caravan’s water system must be completely drained down whenever the park is closed for winter (Between 1st October and 14th March) or whenever the caravan will be unoccupied for an extended period.

If you use a park-approved professional service to drain down and reconnect your water, you may benefit from a reduced policy excess on any frost damage claims.

To find out more, read our guide on preparing your static caravan for winter.

Yes. Under a Compass policy, these additional structures are included within the definition of ‘Structures’. But don’t forget to add them to your Structures Sums Insured amount, otherwise you could end up being underinsured.

Yes, but with limits. Our policy covers valuables up to 25% of your total Contents Sum Insured. The maximum we pay for any one high-risk item (like a diamond ring or expensive watch) is £500. If you have items worth more than this, they may need separate insurance.

Don’t worry. We will pay up to £500 for replacement locks and keys if they are lost or stolen. This helps you get back in and keeps your caravan secure.

Storm damage (such as high winds, hail, or snow) and flood damage cover is assessed at park level and is dependent upon the arrangements in place at your individual park.

Yes. All Compass policies include Public Liability cover up to £5 million. This protects you if a guest or a member of the public is accidentally injured, or their property is damaged, while using your caravan or on your pitch.