Park Home Insurance

We’ve created two levels of cover to help clients pick the park home insurance policy that is most suitable to them.

Our essentials product provides basic cover and is limited to lower sums insured whereas the Extra product has additional cover for things like Accidental Damage and Personal Possessions.

For more information about our levels of cover click here.

For Policy Documents purchased directly with Compass

Click here to our current park home insurance policy wordings and Insurance Product Information Documents (IPID). Policies from the 1st December 2023 onwards will include reference to our optional add-on legal expenses insurance. For versions that pre-date June 2021 please get in touch with our team.

For Policy Documents purchased directly with your Park

Click here to our current park home insurance policy wordings and Insurance Product Information Documents (IPID). For versions that pre-date June 2021 please get in touch with our team.

If you insure your park home with Compass on a new for old basis, your park home will be replaced* with the most recent, brand-new model (or an equivalent) following a total loss.

Similarly, if you were to make a claim for an irreparably broken window, you could expect a brand-new replacement window.

*It is important to note that this is Sums Insured dependent. Click here for more details on how to accurately calculate your Sums Insured.

No. Your contents will not be insured under your Compass policy unless you specifically request cover for them.

Yes. Under a Compass policy, these additional structures are included within the definition of ‘Structures’. However don’t forget to add them to your Structures Sums Insured amount, otherwise you could end up being underinsured.

We can cover high value individual items under the Personal Possessions section of the policy, we ask that you specify them and give us the item description and replacement value during your quote or renewal process, or if you add them during your policy mid term.

We offer Legal Expenses and Home Emergency as optional areas of cover on both our Essentials and Extra products and they are not included automatically as standard.

You can select them as part of your quote or renewal process either online or when you talk to us about your policy on the phone.

Our product and cover are based on set amount you insure for, we use this (along with other factors) to assess the premium we charge. We don’t believe in charging you for cover you don’t need and so with Compass you only pay for the sums insured you need to replace your park home.

Your “Sums Insured” is the total amount of money you’re insured for. On a Compass policy:

• Your Structures Sums Insured is the total amount that your park home (and associated structures, e.g., steps and decking) is covered for.
• Your Contents Sums Insured is the total amount that the contents you keep at your park home are insured for.

Together these form your Total Sums Insured.

Under insurance applies if your park home is inadequately or insufficiently insured.

On a New for Old policy, your Total Sums Insured (see previous FAQ) needs to be:

Enough to buy you a brand-new replacement/equivalent for your current park home (or an equivalent) on your current pitch on your park.

Click here to find out more about the consequences of under insurance.

Compass provides policies on a “non-advised” basis, which means we are not allowed to tell you how much your unit should be insured for. However, there are lots of ways to work out how much to insure for. For example, you can look at similar units for sale on your park, or just ask your park owner, who should be able to help you come up with an appropriate figure.

Contents can range from microwaves to bedding. Please see our handy guide to contents cover here.

Yes. Under the Compass Policy, the Insurer will pay up to £500 for replacement locks and keys for your park home.